By Nicola Stevens
This booklet is an easy advisor for would-be coaches, for these already operating within the specialist improvement enviornment, and for anybody utilizing training abilities of their existence. It highlights the basic training talents and features, how they're hired in given occasions and what makes the training approach winning, important and necessary. Written in basic, ordinary type and illustrated with case histories, the booklet will construct training relationships that aid comprehend the complete power of people and companies. - what's training? - getting ready your self to be a trainer - The training approach - person, staff and team training - Dos and Don'ts within the training approach - Measuring training effectiveness - varieties and toolkit for training
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Extra info for Learn to Coach
Challenging helps a client to build their confidence and to realise the scope of their potential. Structures Structures are the ways in which the client and coach have agreed to keep the client's action and learning on track. For example, the coach may request the client to keep a journal throughout the coaching process as a structure to gain insights and learning from the process. Alternatively, structures may involve a process of 'checking in' - if a client needs to make a difficult phone call the coach may request that the client contact them before making the call and after.
It takes time, on occasions, for the coach to intrude and take charge, but it is helpful if this situation has already been discussed with the client. To intrude and take charge can be as simple as the coach saying, 'Hey, hold on a moment here . . ' or 'Wow! That was neatly swept under the carpet'. On other occasions the coach needs to be firmer and be prepared for the client to become defensive, frustrated and angry. 3. Questioning Fig. 9. Coaching skill 3 - Questioning Powerful questions Open/Closed questions 3 2 / L E A R N TO COACH Brainstorming Curiosity Inquiry Powerful questions The purpose of powerful questions is that they make a client stop and think.
P R E P A R I N G Y O U R S E L F TO BE AN E F F E C T I V E C O A C H / 21 However, whether the coaching session is face to face or over the telephone, the process of coaching is more than a 'cozy chat'. The skills employed by a coach are used in response to a client's needs and humour at a given time. Coaching can be likened to dancing - being in step with each other, but going through several different tempos and styles in one dance, A coach always considers the client's broader picture and agenda while exploring differing avenues and working with the day-to-day issues, ideas, actions and learning that the coachee is experiencing.