Download Knowledge Management: Through The Technology Glass (Series by Meliha Handzic PDF

By Meliha Handzic

This ebook discusses the function of expertise in dealing with wisdom. according to the newest study and adventure, the ebook brings jointly, in a logical series, varied info and conversation applied sciences and structures presently obvious in wisdom administration learn and perform, incorporating an important and consultant examples into an built-in framework. With its mostly empirical concentration, the publication offers a lot wanted proof in regards to the precise strength of expertise for dealing with wisdom in organisations.

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Additional resources for Knowledge Management: Through The Technology Glass (Series on Innovation and Knowledge Management)

Sample text

All types of technologies outlined in the current chapter can be viewed to a greater or lesser extent as KM tools that support organisational knowledge development by encouraging those processes through which knowledge is moved or modified. This chapter has mainly focused on categories of technologies that may play important roles in facilitating knowledge sharing, representation and transformation, as well as improving people’s ability to acquire and create knowledge. Among specific categories of technologies that may play important roles in building knowledge repositories are ² databases, textbases, datawarehouses and datamarts; in promoting virtual socialisation and collaboration ² groupware, portals, intranets, extranets and internets; in facilitating knowledge search and discovery ² search engines, knowledge maps, and data mining tools; and in stimulating creativity and complex problem solving ² electronic brainstorming, virtual reality and simulation games.

In addition to the guiding function, knowledge maps may also identify strengths to exploit and knowledge gaps to fill. Considering that knowledge workers often must rely on enterprise systems for their work activities, it is critical that they understand better the knowledge available in these systems. The proposition made here is that an appropriate knowledge discovery tool may help organisational members to improve their task performance by enhancing their understanding of the patterns hidden in the stored knowledge artefacts.

In the planning of long term effects, the issue is balancing knowledge exploitation and exploration. In the setup phase, the issue is balancing information overload and potentially useful content. In the maintenance phase, the challenge is balancing additional workload and accurate content. Finally, in the development phase, the issues are high context dependence of knowledge, and the need for flexibility, evolutionary development and user acceptance of the knowledge system. Alavi and Leidner (2001) propose five major research questions concerning the application of IT in KM initiatives.

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